Refund Policy – GarirDokan.com
 

At GarirDokan.com, customer satisfaction is our top priority. We want to ensure that your experience of buying, selling, or renting cars through our platform is safe, transparent, and hassle-free. Please read our refund policy carefully before making a purchase.
 

1. General Terms

GarirDokan.com acts as a platform connecting buyers, sellers, and renters.

Payments, refunds, and disputes related to vehicle transactions are subject to the agreements made between the buyer and seller.

GarirDokan.com does not hold responsibility for private agreements outside of our platform.
 

2. Refund Eligibility

Refunds may be considered under the following circumstances:

Duplicate Payment: If you have been charged more than once for the same listing or service.

Technical Errors: In case of system errors that lead to unsuccessful listing or payment issues.

Service Not Delivered: If you purchased a paid service (e.g., premium car listing) but it was not activated on our platform.
 

3. Non-Refundable Cases

Payments made for successful car listings are non-refundable once the ad goes live.

Refunds will not be issued for completed car purchases or rentals, as these are direct agreements between buyers and sellers.

Any disputes about the condition of the car, documents, or pricing must be resolved between the parties involved.
 

4. Refund Request Process

To request a refund:

Email us at [email protected] with your transaction details.

Provide proof of payment (transaction ID, receipt, or screenshot).

Our support team will review your request within 7 business days.

If approved, refunds will be issued within 10–15 business days via the original payment method.